Would do it again – explanations were clear enough
Reflecting on my experience after some time using WFHI’s services, I can say the sales and pre-purchase explanation was quite well done. The whole sign-up and invoicing process was communicated clearly, so I never felt lost on payment details or how to access the software after signing up. The sales team was patient in explaining the features, including the database, calling tools, and how automatic updates would work. They also laid out the support options and training availability with enough clarity so that I knew what to expect before buying. Looking back, these clear explanations helped me avoid surprises and enabled me to focus on learning the actual software during training. Although some parts of the software required time to get used to, the well-communicated expectations made it a smoother process. Overall, I would definitely use their services again because the thoroughness in explaining things upfront gave me the confidence to proceed and the foundation to handle the remote workflow software properly.