Would do it again despite a few confusing labels
I found the wording around WFHI’s sales and pre-purchase documentation mostly clear, though at times I was circling back to some labels because they didn’t immediately make sense. While reading about the database or the dialer, some terms felt a bit technical without simple explanations, which made me hesitant at first. But after sitting with the training and exploring the software, the pieces fit much better. The sign-up and invoicing steps were straightforward in the end, which took away some of the initial confusion. It did make me wonder if clearer, more casual language could help new users feel less overwhelmed from the start. Still, because the system is reliable and support is reachable if you need them, I definitely would do it again. Next time, I’d just prepare myself for a little patience with how some things are labeled in their materials. Overall, it was a worthwhile experience and I can see improvements coming.