Would do it again but with more patience next time
Reflecting back on my sales and pre-purchase experience with WFHI, I have mostly positive feelings, though it's not all smooth sailing. The team was quite responsive to my questions and provided thorough explanations about their software and services. It took a bit longer than I anticipated to get comfortable with decisions around billing and packages, but nobody rushed me, which I appreciated. The invoicing process was clear, and signing up didn’t throw up any nasty surprises. That said, I did find myself needing to follow up multiple times to clarify details. Looking at it now, I'd say it was worth the effort because I do feel the support was genuine and helpful. So, if I had to make this choice again, I probably would, but I would go in knowing it requires a bit of patience and attention to detail. The software and training certainly have potential to fit well with remote workflows for someone willing to invest the time upfront to learn the ropes.