would do it again but support could be easier
Finding the right support line was fairly easy once I knew what section to look under, but it took some trial and error. The telephonic support itself was clear and professional, though I had to call more than once for different issues. The automatic updates usually worked without a hitch, which saved time. However, the dashboard interface could be more intuitive; I spent extra time navigating it. Training sessions gave a good overview but felt a bit rushed at times, limiting my ability to clarify doubts. Still, the payment and invoicing system was straightforward enough, making financial management less stressful. Despite these minor setbacks, I would definitely do it again because on balance, the software meets my basic needs, and the support team is willing to help, even if finding exactly what I needed was not instantly obvious. Next time I’ll probably prepare better to use the tools from the start.