would do it again, but some bumps along the way
Overall, my experience with the training and onboarding was positive but definitely not without some issues. When things went wrong, especially technical glitches during a couple of the calling tool demos, the team stepped in to assist reasonably promptly, which I appreciated. On the other hand, there was a bit of a learning curve that the training didn’t fully prepare me for initially, and I found myself needing to rely on supplementary resources at times. The database feature took longer to configure than I’d hoped and the automatic updates occasionally changed settings unexpectedly, which created minor disruptions in my workflow. Sign-up and payment went smoothly with clear instructions and no hidden complications, and telephonic support proved helpful, though sometimes there was a short wait to get through. Despite these hiccups, I felt the process was managed professionally, and the overall support reassured me enough to say yes, I would choose to do this again. The experience was helpful in familiarizing myself with remote workflows even if the path was a bit uneven at points. The positives of the support and software outweighed the drawbacks for me.