Would do it again but setup felt more front-loaded than ongoing
Using the remote workflow software from WFHI involved a fairly significant initial investment in setup and communication. Most of the support and training effort happened upfront during onboarding, which was very helpful but felt a bit intense at times. After that heavy start, the interactions tapered off, and ongoing maintenance has been minimal. I expected more frequent check-ins or updates, but the system has been stable since the initial phase. Sign-up and payment processes were smooth, with clear invoicing that made finance reconciliation straightforward. The calling tools and database features integrate nicely into daily routines but required some adjustment initially. Overall, I appreciate the effort and would choose to go through their onboarding again, although I do hope for a slightly more balanced support throughout the usage period in future versions.