Would do it again but prefer clearer work hours options
You have a good system in place for signing up and invoicing, which I found straightforward and timely. The training was useful, helping me understand the software before committing fully. However, I must mention that the way the system fits around actual work hours could be improved. I work variable hours, and the database and calling tools don't always sync well with that, which sometimes caused conflicts and missed calls. Despite that, I appreciate the support team's patience when I reached out for help during onboarding. The dialer and automatic updates seem reliable, and the sign-up process was quite smooth too. If you considered more flexible scheduling options within the software, it would be ideal. Overall, I would definitely do this again because of the solid foundation, but I hope you can adjust for different working hours next time.