5 out of 55 of 5Verified purchaseSupport and communication
Would definitely use their setup support again, small hesitation
The support and communication during the initial setup were very helpful and mostly one-off rather than ongoing. The training made it clear what I needed to do to start using the dialer and database parts effectively, and the telephonic support was attentive to any questions early on. While the system updates automatically without disturbing workflow, I did have a small reservation about how quickly support responded during a couple of tricky issues which took a little more patience. Despite this minor hiccup, I would still choose their setup guidance again because it gave me a solid grasp of the software fundamentals to build on for longer-term remote workflows.