Would definitely try your onboarding again
The training and onboarding sessions you provide have been quite effective, especially after several days of continuing use. Initially, there were some gaps especially when it came to using the calling tools consistently, but your ongoing daily support helped me to iron out those kinks quickly. The hands-on training modules were clear, although I noticed a few parts could be explained in a simpler way to reduce confusion during the workflow setup phase. You made it easy to keep track of the database and how it integrates with the dialer, which was helpful for my daily tasks. I appreciated having automatic updates that ensured I was always working with the latest software version without any manual effort. On the other hand, the sign-up and payment processes were straightforward, with no surprises there. I felt that if you enhance the clarity on some training content and perhaps add more examples for real-world scenarios, it could be nearly perfect. Nevertheless, given this experience, I would do it again and recommend your onboarding to others seeking a structured remote workflow tool.