Would definitely try again despite the wait
I found the whole sales and pre-purchase experience to be smooth, though it did take a little while before I could actually begin using the software. The sign-up was straightforward and invoicing was clearly explained without any confusion. What took more time was the onboarding and getting used to the new interface, which felt a bit slower than I expected. Still, the training materials were easy to understand and helped me set up the calling tools and dialer quickly once I got started. I liked how automatic updates kept the system current without any interruptions during my work. The database feature especially helped me keep track of contacts better than before. Overall, while I wish I had gotten started sooner, the process itself was pleasant. I would definitely consider using their services again for future remote workflow setups because, once you are up and running, it feels reliable and efficient. The minor delays didn’t deter me much because the tools meet most of my needs well.