Would definitely onboard again despite some figuring out
When I first started the training for WFHI software, I realized quite quickly that while the initial onboarding session was thorough, I still had to figure out a chunk of the features on my own. For example, setting up the database to fit my workflow wasn’t completely straightforward; it took me a couple of attempts and referring back to some video tutorials to get it to work as I wanted. However, once I got past that hurdle, the dialer function and calling tools became intuitive and really boosted my remote workflow. The automated updates were a blessing since I didn’t have to manually troubleshoot or update anything; that saved me a lot of time. Payment and invoicing steps were well explained and simple to manage during sign-up. I appreciated the solid telephonic support when I had questions, even though I had to wait a little sometimes. Overall, despite the need to explore parts myself, the training and software felt manageable, and I would happily go through the onboarding again if I decided to pick up anything new with WFHI because the overall support structure is there to help when needed.