5 out of 55 of 5Verified purchaseTraining and onboarding
Would definitely need help again next time
Honestly, even after going through the training, I feel I’d need to reach out for help again in the future. The onboarding covers a lot, but some parts like integrating the database and using the dialer smoothly weren’t entirely clear to me the first time. Telephonic support was decent but not always instantly available, which means I might have to schedule time to get the assistance I need. The sign-up and payment process was quite straightforward though, which was a relief. So while the training sets a good foundation, I think I’ll still depend on additional guidance to navigate some day-to-day tasks effectively. I guess in this kind of software, ongoing support is just part of the experience.