Would definitely get it again, mostly thanks to good support
I have to say, the WFHI support team really stood out during my experience. Whenever I had questions about the telephonic support or issues with the dialer, the people on the line got back to me pretty quickly. I wish I could say that was the entire story because sometimes I had to wait longer than I expected when restarting the software after updates or sorting out invoicing details. But even then, I felt like they genuinely wanted to help and were quite patient while I tried to figure everything out. My experience with the onboarding training was easier because the assistance was so responsive. Honestly, it made me wonder how smooth the overall experience could have been without those delays around automatic updates and database features. But yeah, factoring everything in, I think I would sign up again, mainly because knowing the support is there when you need it makes a big difference. You just feel more confident pushing through the learning curve and managing the system with them around.