Would definitely do training again despite a hiccup
When I started training with WFHI, I ran into trouble at one specific point when trying to set up the dialer for calling. The error messages were not clear, and I wasn't sure how to fix the problem right away. Luckily, I was able to reach out to support by phone, and they gave me some useful guidance, though it took some time and patience. Apart from that incident, the onboarding handled everything smoothly. The training sessions were laid out clearly for the most part, and the database tutorials helped me build my workflow knowledge step by step. Automatic updates during the training didn’t disrupt anything, which I appreciated. Even if I had that moment of confusion, I feel confident now with the system overall and would happily do the training again if I had to refresh or start over. The combination of software features, phone support, and detailed lessons made it worthwhile despite that hiccup.