Would definitely do this again after weighing the pros and cons
Before signing up with WFHI, I had mixed expectations about their support and communication. On one hand, the onboarding process was quite smooth and the telephonic support truly felt attentive and responsive whenever I reached out, which matched my hopes. On the other hand, some aspects, like clarifying invoicing details initially, took a bit longer and were slightly more complex than I anticipated. Over the weeks, though, I appreciated how automatic updates kept the software current without manual hassle. The calling tools and dialer worked reliably day to day, although occasionally the connection had small glitches. Still, these minor hiccups did not overshadow the overall positive experience. Having now experienced the setup and ongoing assistance, I feel confident I would do this again because the benefits of their software and training outweighed these small setbacks and the support staff were generally helpful and accessible when needed.