would definitely do it again, support was pretty chill
So I wasn’t really sure what to expect at first, and honestly, the support stuff was kinda low key. Like, I didn’t have to call much or bug anyone a lot, which was nice, because a lot of things worked straight from the training and software setup itself. The communication through emails and the onboarding steps were clear enough that I could figure out most things on my own without waiting for a call back or something stressful like that. There were a few moments when I needed to ask questions, and yeah, then the phone support was helpful and not too formal, kinda like talking to a friend who knows their stuff. Overall, it felt chill and not like a complicated customer service experience. I wouldn’t hesitate to sign up again or recommend it mainly because the ease of figuring things out without overdependence on support made the whole remote workflow stuff a little less daunting. So yeah, even though there’s always some room for improvement with any service, I’m happy with how this one managed the balance of being supportive but also letting me manage my work independently.