Would definitely call them again, but not always needed
I remember the one moment I actually needed to reach out to their sales team because I had a question about the different training bundles. The response was quick and clear, which set a positive tone. Other than that, I mostly browsed the site myself, finding it well-organized enough to handle without additional help. If I were to summarize it to a friend, I'd say 'It's pretty straightforward, and they do support well whenever you really need it, but honestly most of the time you can figure it out alone.' The invoicing and payment step went smoothly during sign-up, and the auto-updates kept me informed, which I appreciated. Though generally solid, I did wish the sales demo included a more detailed look at the calling tools. That was my only significant reservation, but it wasn't a dealbreaker.