Would consider using WFHI again despite minor confusion
When I initially explored the WFHI software and training offerings, the explanation of the features was quite clear, making the sign-up and invoicing process smooth. I appreciated having telephonic support available, which helped clarify a few points about the automatic updates and database integration. However, some of the technical jargon used in the early stages was a bit overwhelming and could have been simplified for newcomers. The step-wise onboarding flow generally made sense, and the calling tools and dialer performed as expected during my trial week. Overall, the clarity was good enough that I would consider purchasing again, though I hope future pre-purchase information might be presented in an even more straightforward manner to avoid any slight hesitation for others like me.