Would consider using their support again despite minor delays
I found the telephonic support from WFHI generally reliable and professionally handled, which built my confidence by the end of the process. Initially, it took some time to connect with the right representative who understood the specific issues I faced with database syncing and dialer settings. However, once connected, the explanations were clear, and follow-ups happened promptly. The onboarding training also helped me grasp the software functionality, making the payment and invoicing straightforward. Though the occasional delay in phone support response was somewhat frustrating, the overall assistance restored my trust enough to consider using it again if future issues arise. Their attention to updates ensured minimal disruption during my workweek, and this professionalism was encouraging. On balance, I feel confident recommending their support to those willing to tolerate small wait times, but it might not suit users needing instant resolution every time they call.