Would consider using the support again, but with reservations
I have mixed feelings about the support and communication from this company. On one hand, they do provide a lot of useful information if you manage to get to the right place in their system. However, finding what I actually needed was not straightforward. The manual and help sections often felt incomplete or poorly organized, so I ended up spending more time searching than actually getting help. When I finally contacted support, the team was polite but occasionally slow to respond to more complex queries. I’m not sure if I would go through quite the same process again unless I had no other choice. The system overall still works well once you get set up, but the supporting documentation and communication could benefit from clearer structure and quicker responsiveness. So, while I appreciate the effort, I can’t say I’m fully satisfied. You might find it easier than I did, but personally, the experience was a bit frustrating at times.