3 out of 53 of 5Verified customerSupport and communication
Would consider using the support again
The responsiveness of support was decent enough, though there were moments when I felt I had to wait longer than expected for clarity on some software features. Their telephonic assistance was polite and mostly helpful, so despite some delays, I would still reach out if needed in the future. Training sessions were engaging, and the dialer tool worked well on most days I used it. Occasionally, updates introduced minor glitches but nothing unmanageable. Payment and invoicing ran smoothly, which I appreciated. Overall, I had a mix of easy and slightly frustrating moments but would say yes, I’d use the support again if necessary because their efforts were generally positive and worth the try.