Would consider using again despite some early issues
My experience with WFHI’s sales and pre-purchase phase over multiple days had its ups and downs. At first, I found the initial sign-up and invoice setup a bit confusing, mainly due to unclear wording and somewhat disjointed information about what was included with each option. As I used the system day to day, though, many of these issues resolved as I became more familiar with the software and its features. The calling tools and database functionalities started to feel more coherent, and automatic updates did not interrupt my normal workflow after the initial adjustment period. Telephonic support was there to answer questions, offering helpful advice without being pushy. I appreciated how the onboarding flow allowed me to take things step by step, even if I had to pause and reorient a few times. Despite the slower start and the learning curve, I would consider using their services again. That said, I would hope future users get clearer upfront details so the beginning phase can be smoother than mine was.