would consider using again despite mixed experiences
Navigating through support to find what I needed was a bit of a mixed bag. On one hand, telephonic support was patient and clear when I finally connected, which was reassuring. They walked me through how to resolve a database syncing issue that was quite confusing initially. However, finding the right help through their channels took more time than I hoped; the resources online weren’t the most straightforward. On the invoicing and payment side, everything was presented clearly which was good, but a couple of minor glitches appeared in the transaction history display. Despite these hiccups, the overall software experience felt promising, with useful training modules and relatively smooth onboarding. Weighing the positives of good support calls and seamless software use against the struggles to get to the right assistance means I'd cautiously choose them again if needed, but with some tweaks, the process could definitely improve.