3 out of 53 of 5Verified purchaseSales and pre-purchase
Would consider the process again but with more prep
Reflecting back on the onboarding and training flow, I found some parts sensible while others felt out of order. The sign-up and payment steps were clear from the start, which made the initial experience smooth. But the database setup came a bit early, before I fully understood the calling tools, which made it confusing for a while. The training on remote workflows was practical but could have been sequenced better to match the software features as I encountered them. Telephonic support was helpful when needed, balancing the complexity somewhat. Given a chance to start over, I might follow the process again but prepare more in advance for the database step and dialer usage.