Would consider returning but needed to figure out some things alone
The overall sales experience was fairly straightforward, although there was a moment early on where I had to figure out how some features in the software actually worked without much direct guidance. The setup process was mostly clear from the documentation, but when I tried to use the dialer integrated with the database, it wasn’t exactly intuitive for me. I had to spend extra time exploring different menus and services to ensure it matched my workflow needs rather than having someone show it explicitly during the sales conversation. Beyond that initial difficulty, I found the product to be quite reliable and helpful for remote work tasks, and the automatic updates ensured no major interruptions to daily use. Sign-up and invoicing went smoothly and without delay. The telephonic support after purchase was generally responsive, although I would have preferred quicker responses sometimes. Overall, despite needing to work through a small learning curve alone, I can say I’d consider purchasing through them again due to consistent value and decent support during ongoing usage.