Would consider doing this again despite initial delays
It took longer than I expected to get everything fully operational, which was a little frustrating. The sales and pre-purchase phase provided clear information, so I knew roughly what to expect, but the onboarding process and training took more time to complete than I had anticipated. Some aspects of the database feature required additional setup and acclimatization, and the calling tools needed fine-tuning to work well with my workflow. That said, the software was updated automatically in the background, which helped keep things running smoothly without manual intervention. Billing and payment were quite straightforward after the initial steps, and the telephonic support was helpful in resolving some of my concerns quickly. Despite the longer onboarding time, I found that the overall package provides useful functionality for managing remote workflows. Considering all this, I would not hesitate to do the same process again, although I would budget time more generously. This experience highlights the importance of patience when adapting to new remote-working software, but it feels worth the effort in the long run.