Would consider doing the training again with minor reservations
Looking back on the training and onboarding with WFHI, I can say I’d probably go through it again, but with some caution. Initially, the software’s database feature took a bit to get accustomed to, which was expected. However, after a week of daily use, I noticed that automatic updates sometimes caused brief disruptions, especially when using the calling tools and dialer for extended periods. One particular day stands out when an update coincided with peak usage hours, causing the system to lag for a few hours. Despite this hiccup, the telephonic support was responsive and helped address my concerns fairly quickly. The invoicing and payment process was spotless, making that side hassle-free. So overall, the day-to-day experience was smooth enough that I’d recommend repeating the onboarding, even if not everything was perfect the first time around.