Would consider buying again but with a few reservations
The purchase steps started logically with signing up and exploring the training content. That was helpful in setting expectations for the software and its features. However, I found the transition to invoicing and payment a bit confusing since some details felt out of order. The database and calling tools overview came after payment, which made me second-guess if I understood all functions correctly before committing. I appreciated the telephonic support offered but had to reach out for clarifications more than once. Automatic updates were mentioned early on but their impact was only noticeable after a few weeks. Overall, the process had its positives and negatives. I might do this again if the sequence felt smoother and less disjointed, but at present, the somewhat fragmented approach left me undecided about recommending it outright. The software capabilities seem solid once everything is in place, but the sales and pre-purchase steps could be more intuitive to avoid confusion and save time.