Would choose WFHI again despite minor wait times
My experience with the sales and pre-purchase communication was mostly smooth, though there was some repetition in answering similar questions multiple times across calls. The waiting times between follow-ups could have been shorter as it sometimes delayed the decision-making process. Still, the team remained polite and helpful throughout, explaining the software features and training options clearly. Despite this minor inconvenience, I feel I would do business with WFHI again because the overall process was clear and the responses informative. I just hope the pre-purchase phases can be a bit quicker next time to save time. Signing up was simple and the invoicing system made the payment process transparent, which I appreciated. In summary, it was a positive experience, though a little more efficiency in communication would improve it further.