Would choose this platform again with minor tweaks
Before signing up, I expected telephonic support to be more reactive and available immediately, but what I received was a bit different. The team was patient and knowledgeable, which actually improved the overall experience. It took a few calls to really get the kind of detailed help I was hoping for, but once the communication rhythm was established, the support matched my expectations. The invoicing and payment process were clearly explained during sign-up, which also helped reduce any initial friction. I appreciate that the software is regularly updated automatically, minimizing downtime. Given these factors, I would definitely consider using their services again, though I’d suggest maybe streamlining support access to make it easier for new users to get immediate assistance during critical stages of onboarding.