Would buy from you again, with some reservations
Reflecting on the sales and pre-purchase experience, I found that overall it was positive but not without some reservations. The sign-up process and invoicing were handled efficiently and there wasn't much confusion there, which I appreciate since that can sometimes be a headache. The training and onboarding did assist in getting me started, although I felt that some parts required additional clarifications on my side, which made me wonder if I will need further help next time I engage with your software. The dialer and calling tools integrated well enough with my workflow, and the database feature was a reliable addition, though I noticed a bit of lag in responsiveness at times. Telephonic support was accessible but occasionally slower than I'd hoped, which might mean relying on help more than I originally planned. I'd likely use your services again but with an understanding that I may have to invest some time in guidance and possibly face minor hiccups. All considered, it feels like a balanced decision. I’m not totally certain of self-sufficiency yet, but I’m prepared for occasional support calls. So yes, I'd give this another shot but cautiously, keeping room for needing assistance in mind.