worth it for patient users, not for rush
Reflecting on my experience, the telephonic support and onboarding process had its highs and lows in terms of time taken. Initially, it felt like a slow start because aligning the software settings with my workflow required several back-and-forths with the support team. For someone who’s new to remote workflow software, this could feel frustrating due to the lapse before getting fully operational. However, after a couple of weeks, once the dialing tool and database features were smoothly integrated, I appreciated the thoroughness of the process. The support staff were patient and didn’t rush the explanations, which in hindsight was necessary for me. I'd say this software suit those who can afford the time to settle everything properly without jumping into it expecting immediate use. It might not suit someone who needs instant setup or quick answers because it took some time to get everything going properly with the automatic updates. So this experience will be best for people who prefer a careful and detailed launch rather than a quick fix.