Worth it despite some waiting, I would do it again
During the sales and pre-purchase phase, I did experience some waiting periods that weren’t ideal. Occasionally, information was repeated more than necessary, which made parts of the process feel a bit sluggish. However, I found the communication to be polite and the staff quite patient in answering questions throughout. After weighing the pros and cons, the waiting time felt like a minor downside compared to how well-organized the onboarding process was once I started using the software. The invoicing and payment steps were smooth and hassle-free, which added to my confidence. I appreciated the way the training sessions took place gradually, which helped me build familiarity comfortably. Given the overall quality of the software coupled with this reasonably supportive experience, I would say that I am happy to go through the process again if needed. The minor drawbacks around repetition and waiting don’t outweigh the advantages I’ve seen so far.