worst was how pre-purchase support handled confusion
I tried to start with the sales and pre-purchase steps hoping it would be smooth, but I ran into frustrating issues right away. The signup process was okay but when things started to go wrong, like delays in my verification which I wasn’t clearly explained about, it became really irritating. I did reach out to their support to clarify some of the problems with the database connections and calling tools, but the answers were slow and often vague. The one good thing was that eventually, some info about the training and onboarding was clear enough to follow, so getting the basics down wasn’t impossible. However, the whole pre-purchase experience felt to me like it lacked the polish and organization needed to make it easy under stressful moments. Payment initiation was also a bit awkward because the invoicing seemed to stall a couple of times without clear updates. Overall, while some steps had decent support and resources, the way the system handled hiccups during sign-up and pre-purchase left much to be desired and was quite frustrating.