worst support experience ever
I honestly did not find the support helpful at all. Every time I reached out to them over the phone, it felt like they were too busy or not interested in resolving my issues promptly. I waited for hours without getting a proper callback or any reassurance about when my problems would be addressed. The lack of responsiveness made me lose trust in their ability to assist users during onboarding. The instructions given over the calls were often vague or contradictory, leaving me more confused than helped. Even the invoicing and payment clarifications took a long time to get sorted out. The software updates felt forced and sometimes broke parts of the workflow, but support didn’t seem to care much. This disorganized communication chain is not what I expected at all, and it made me seriously question continuing with the platform. Overall, a frustrating and disappointing experience right from the start.