works best for those who prefer less support
I found the sales and pre-purchase process a bit lacking in terms of thorough guidance for someone like me who prefers detailed explanations before deciding. The sign-up process itself was manageable and invoicing was clear, so the transactional parts did the job. However, the communication before purchase felt a bit minimal and I expect I would require help again next time to clarify features or pricing questions. The setup process was not as smooth as I had hoped, leading me to think that this product is probably more suited to users who are somewhat self-sufficient with software. If you need hands-on assistance or easy access to support during evaluation, this might not be the best fit. For people comfortable with minimal advice and learning mostly on their own, it could be okay. I appreciate the clarity of payments, but the rest of the pre-purchase support was just about passable. Hence the 2 out of 5 rating.