Working with sales and pre-purchase took effort
After spending a couple weeks with the software, I noticed that initial impressions from the sales and onboarding were just one part of it. The sign-up process was relatively smooth, and I thought the training was clear enough. However, using the calling tools and dialer over the days showed some inconsistencies that caught me off guard. Sometimes the dialer would lag or the calls wouldn’t connect properly, which made me spend extra time fixing it or relying on support. The database feature was solid and suited my remote workflow well, but the automatic updates occasionally caused small glitches that interrupted access briefly. On the positive side, the invoicing and payment systems were straightforward once I got the hang of them, and customer support was responsive on calls when I needed help, though I wished for quicker answers on some occasions. All in all, I feel like the effort involved was a mix: some parts were smooth and intuitive, others needed troubleshooting and patience. It wasn’t a perfect experience but manageable enough to continue using the platform without much hassle. So while the initial sales process set expectations well, the daily reality required some hands-on adjustment and follow-up.