Working hours ke hisaab se timing thodi mismatch thi
Software sign-up aur sales process samajhne mein itna mushkil nahi tha, par mujhe lagta hai ki unhone mere actual working hours ko dhyan mein nahi rakha. Main subah se shaam tak kaam karta hoon, par jo steps unhone dikhaye the usme kuch calls schedule karne wale features mere timing ke hisaab se perfectly adjust nahi ho paaye. Mera ek phone dialer tha jiski settings mujhe adjust karni padi, aur database sync mein bhi thoda time laga. Jo training mujhe di gayi thi usme thodi clarity thi, aur invoice process bhi samajh mein aa gaya tha. Lekin sales ke dauran jo support mila, usme kuch cheezein clear nahi thi ki kaunse time main kis feature ka use karu. Ye positive raha ki jo basic login process tha, woh smooth tha. Lekin jab actual workflow ke baare mein aaya toh thoda confusing feel hua ki session timings mera kaam ke time se thoda overlap karte hain. Thoda aur flexible ho toh acha rahega, par overall itna negative nahi tha.