working hours ke hisaab se support ki timings thodi aur flexible honi chahiye thi
Support system overall achha tha, par ek baar phir mujhe yeh batana padega ki jab tak apka kaam normal business hours me ho tab koi problem nahi. Par jab main odd hours me call karta tha toh lagta tha ki mujhe wait karna padega ya phir quick replies nahi milenge. Ye thoda tiring tha kyunki main shifts me kaam karta hoon, aur kabhi kabhi support se help immediate chahiye thi. Mujhe lagta hai ki agar thodi aur timing flexibility provide ki jaye telephonic support ke liye toh bahut accha rahega. Baaki sab theek tha, par yeh chhoti si baat customize karne se trip better ho sakta hai.