Working Hours Didn't Match Well
I was hoping the software would fit neatly into my work hours since my schedule varies a lot. The signup process was straightforward enough, but as I started using the calling tools and dialer, I noticed it wasn’t really syncing with the times I’m available. The automatic updates didn’t seem to adjust this either, so it kept ringing outside my working window, which was quite frustrating. On the plus side, the telephonic support was able to answer some questions quickly, which I appreciated when I was setting up the database feature. Still, the onboarding flow felt kind of rushed and didn’t fully account for my unique hours. I expected more flexibility here because the software promised remote workflow efficiency, but unfortunately, it often felt like it was designed for fixed office hours rather than varied schedules like mine. Overall, it’s not the best fit for someone whose working hours fluctuate. The invoicing and payment process went smoothly without too much hassle, so at least that part was fine.