Worked well for my hours, but some sales details less clear
The sales process provided useful information on the general timing of the training and software access, which fit nicely within the hours I typically work. However, some of the hours mentioned during sales materials could have been clearer regarding support availability, especially if working late in the evening. The onboarding flow was reasonably aligned with my schedule, allowing me to complete each training module during the first few days after sign-up. My main criticism is that certain aspects of invoicing and payment schedules felt slightly mismatched with my own working patterns. Although the automatic updates occurred at times that didn't disrupt my core hours, the broader timing of customer assistance could have been more explicit. I appreciated the directness of the training materials, which helped me get started without unnecessary delay. In summary, it was a good fit overall for my working hours with only minor issues around clarity of sales communication. I'd say the product suits those with typical working hours best but could disappoint anyone needing more flexible or after-hours support schedules. The experience was pretty straightforward with just a few areas that could be improved in advance communication.