Worked well for my flexible hours but can improve on scheduling
When I started using the WFHI software, I was curious if it would fit into the hours I actually work, which are quite flexible and sometimes irregular. The automatic updates typically happened flawlessly during off-peak times, which was great and didn’t disrupt my workflow. However, I found the calling tools a little less adjustable to my sporadic schedules. Sometimes the dialer would prompt me to stick to time slots that weren’t ideal for me, and I couldn't customize it fully according to my pacing. On the positive side, the database feature was very helpful and synced nicely with how I organize my day, making record-keeping easier. The telephonic support was quite responsive when I had issues about timing, though the advice on how to adjust schedules was limited. Sign-up and invoicing were straightforward, nothing too complex there. So overall, while the software did support my flexible hours to a large extent, it could benefit from more dynamic scheduling tools to completely align with a variable work routine.