Worked well daily, but a few quirks remained
Using the software day in and day out, I found it got the job done consistently, which was my primary concern. The calling tools behaved reliably and the dialer function rarely dropped calls or lagged. However, there were moments when database syncing seemed slower than I expected, which was mildly annoying when I was in the middle of a workflow. The automatic updates didn’t interrupt my tasks, so that was a relief, though I wish there was more visibility on what changed in each update. The invoicing process was straightforward enough, so I never had any trouble with payments or accounts. Still, I faced minor issues with the sign-up interface, which was not as intuitive as the rest of the software, but I guess that’s something one gets used to after a few tries. Telephonic support was responsive enough to resolve questions but didn’t feel exceptional. Overall, the practical side of the product is where it shines; it supports the work but isn’t perfect, and I think that’s acceptable given the nature of things.