Worked ok, but not without hiccups
When I first faced issues with the WFHI software, I expected the support to step in quickly like my previous experiences elsewhere. The support team was polite and tried to help, but the time it took to resolve some problems was longer than I anticipated. For example, the dialer had intermittent issues that disrupted my routine and database access was sometimes slow. On the other hand, the automatic updates worked well and didn’t interrupt what I was doing, which was a plus. Billing and invoicing also went smoothly, without any confusion. I think compared to other platforms I've used, this one offers decent assistance but could improve the responsiveness when problems arise. So if I were to summarize for a friend, I’d say it’s a mixed bag — some parts run fine, others can frustrate you if things go wrong and you need quicker support.