Worked it out but next time I'll think twice
Using WFHI's software has been quite a learning curve for me. I found myself having to figure out a lot of the features and configurations all on my own, which made the initial weeks more challenging than I had hoped. The training resources were helpful, but they didn’t cover every issue I ran into, especially when it came to setting up the database and managing calling tools. I appreciated that some aspects, like automatic updates, made maintenance easier, but overall, the self-discovery process was quite lengthy. On the plus side, once I managed to get things working, the software was stable and the support was responsive when I finally reached out. Still, given the considerable effort and confusing points at the start, I’m not sure if I’d choose the same platform again without more comprehensive onboarding. It's not a total loss, but definitely something that made me hesitate about repeating the experience.