3 out of 53 of 5Unverified experienceSupport and communication
Work hours ke hisaab se thoda hi match karta hai
I expected the telephonic support to be more aligned with the hours I actually work, lekin kabhi kabhi lagta hai ki jab call karte hain toh support available nahi hota. Kuch dinon mein response time theek tha and suggestions helpful lage, especially regarding the database and dialer settings. Par jab mujhe ek urgent update chahiye tha, toh delay hua, jo thoda disappointing tha. Training sessions to thorough thi, but unka timing mera routine thoda clash karta tha. Automatic updates khud se ho jaate hain, jo achha hai, par kabhi kabhi naye features ke liye samajhna padta hai, jo limited support hours ke wajah se difficult ho jata hai. Overall, thoda improvement chaiye timing ko consider karke.