Wording was okay but could be clearer, honestly
I found the labels and wording in the software a mixed bag. Some terms used in the dashboard and calling tools were straightforward and made it easy to know what actions to take. But other parts, especially during onboarding and in the invoicing section, used phrases that felt a little technical or ambiguous. It made me pause to double-check what a button or field was for. On the plus side, telephonic support helped clear up confusion when needed. So, I’d say the communication was functional but not always as friendly or clear as it might be. I’d explain it that way to a friend looking to decide if it fits them.