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WFHI review

Wording samajh mein nahi aaya, training mein clarity chahiye thi

2 out of 52 of 5Verified customerTraining and onboarding

Wording samajh mein nahi aaya, training mein clarity chahiye thi

Mujhe laga ki jab main training start kar raha tha toh software ke labels aur instructions zyada clear nahi the. Kai baar mujhe confusion hota tha ki ye button kya karega ya phir kisi feature ka naam samajh mein nahi aaya. Iss wajah se training modules par dhyaan dena mushkil ho gaya aur main jaldi sikha nahi paaya. Support se baat ki to unhone koshish toh ki samjhane ki, par wo bhi zyadatar generic responses dete rahe jo meri problems ko solve nahi kar paaye. Automatic updates ke baare mein bhi mujhe koi direct explanation nahi mila, bas dekh raha tha ki software apne aap update ho raha hai. Database integration pe bhi clear instructions nahi thi, jis wajah se main pura workflow samajh nahi paaya. Sign-up aur invoicing process thoda consistent tha, bas naming conventions thode confusing the. Call tools use karne mein bhi labels ko lekar dikkat hoti thi, jisse mujhe lagta ki agar wording simple aur intuitive hoti toh training se zyada fayda hota. Main keh sakta hoon ki mujhe training mein clarity chahiye thi jisse main software ko acche se samajh saku; jab tak ye improvements nahi hongi, tab tak main confident nahi feel kar raha hoon.

Nishant JoshiGoa, IndiaExperience: Published:
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