Wording ne thoda surprise kiya overall
Mujhe lagta tha sales aur pre-purchase process thoda straightforward hoga, par language use karne mein kuch ajeeb labels mile jo thoda confusing the. Jab maine sign-up kiya, toh mujhe samajh nahi aaya ki kaunsa plan mera liye best hoga kyunki descriptions bahut clear nahi thi. Payment aur invoice ka process thoda smooth tha - yeh toh acha laga ki invoices timely mil gaye. Lekin sales wale log jo initial calls karte hain woh itne enthusiastic toh the, par details mein clarity thodi kami thi. Mera ek chhota sa reservation yeh hai ki labels jaise "Premium" Aur "Basic" Options kuch jagah thode misleading lage. Database feature ke baare mein zyada detail nahi di gayi thi, to mujhe self-explore karna pada. Overall itna afsos nahi hua but main expect karta tha ki thoda aur clear hoga sab.