2 out of 52 of 5Verified purchaseBilling and payments
Wording ne confusing bana diya sab, thoda aur clear honi chahiye thi
Maine expect kiya tha ki billing aur payments ke modules simple aur straightforward labels ke saath aayenge, jisse samajhna aasaan ho. Par jo labels aur words use kiye gaye hain, unki wajah se kaafi confusion hua. Kabhi kabhi mujhe nahi pata chala ki invoice mein charge kis category ke liye hai, ya payment options ka kya matlab hai. Yeh confusion training aur onboarding materials mein bhi dikha. Sign-up aur basic payment process theek tha, par labels ke karan samajhna tough ho gaya. Jo main point karungi woh yeh hai ki thoda sa better terminology aur clear wording se ye experience bahut behtar ho sakta tha.